Where virtual assistants are valued, not just hired

Where virtual assistants are valued, not just hired

Kapwa Support connects skilled Filipino virtual assistants with growing businesses across Europe. We pay above the market, invest in your growth and treat you as part of a community, because when you thrive, your work does too.

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Kapwa Support connects skilled Filipino virtual assistants with growing businesses across Europe. We pay above the market, invest in your growth and treat you as part of a community, because when you thrive, your work does too.

Who we are

Kapwa Support is a staffing partner that places Filipino virtual assistants with small and medium businesses and solo founders across Europe.

Our name comes from kapwa, a Filipino idea of shared identity and mutual regard, the sense that your wellbeing and mine are connected. It sits at the centre of everything we do. For our clients it means dependable, high quality support. For you it means being seen as a whole person, not a line on a timesheet.

We are not a marketplace that lists you and leaves you to fend for yourself. We build long term working relationships, match you with clients who suit your skills, and stay involved so that both sides succeed.

Why virtual assistants choose Kapwa Support

Performance bonuses.

Strong, consistent work is recognised and rewarded, not simply expected.

We host regular meetups and stay in touch beyond the day to day, so you belong to a group of peers rather than working alone.

A real community.

Tools that trust you.

We track time with Toggl Track or Clockify by design. There are no surveillance screenshots and no keystroke monitoring. We measure outcomes, not activity.

Work With Us
A woman with long black hair wearing a black blazer and white shirt, holding a laptop and a pen, standing in a room with plants and shelves in the background.
A young woman with straight black hair wearing a white button-up shirt, holding a pen, in an industrial or modern office setting near a window with natural light.

Roles we hire for

  • General Virtual Assistant

    Inbox and calendar management, scheduling, research, data entry, document preparation and the everyday tasks that keep a business moving.

  • Social Media Assistant

    Content scheduling, community management, basic design, reporting and keeping a brand consistent and active across its channels.

  • English Customer Support

    Handling customer enquiries by phone, email, chat and ticket with clear, friendly, professional English.

  • IT Support

    First line technical support, troubleshooting, account and access management, and helping teams and their customers solve problems quickly.

Who we are looking for

You do not need to tick every box, but the assistants who do well with us tend to share a few things:

  • Strong, professional written English

  • Reliability and clear communication, especially across time zones

  • Care for quality and attention to detail

  • Comfort with digital tools, and a willingness to learn new ones, including AI-assisted workflows

  • Respect for privacy and confidentiality, which matters a great deal to our European clients

  • A collaborative, kapwa-minded attitude: you look out for your clients and your peers

Working with clients in Europe

  • Professional standards.

    Clear communication, meeting deadlines and following agreed ways of working.

  • Data privacy comes first.

    Our clients care deeply about GDPR and data protection, and so do we. You will be trained on how to handle personal data properly. It is one of the reasons European businesses trust us.

  • Some overlap with European hours.

    Depending on the client and the role, you may work with some overlap into the European working day. We are clear about this before any placement so that it fits your life.

  • A cultural bridge.

    There are small but real differences between Philippine and European working styles, from directness in feedback to how meetings run. We help you navigate them, so you feel confident from day one.

Our Process

  • A person holding a completed U.S. income tax form 1040 with a pen. There is a cup of coffee on a wooden tray, a calculator, and some papers and a pen on the table.

    01

    Apply. Fill in the form below and tell us about yourself.

  • A young woman seated on a bed working on a laptop, surrounded by books and a plate of food, in a bedroom with patterned wallpaper.

    02

    First conversation. If your profile fits, we arrange an introductory call to get to know you and understand your skills and goals.

  • Person looking at a laptop with a video call interface showing five people on the screen.

    03

    Skills check. A short, practical look at the skills relevant to your role.

  • Two people working at a desk with laptops, papers, and pens, during a discussion or meeting.

    04

    Onboarding. If it is a good match, we welcome you with a structured onboarding that covers our values, our tools, our workflows and data privacy training.

  • Two women look at a laptop together at a table in a cafe or coffee shop, smiling and engaged with their screens.

    05

    Matching. We introduce you to a client whose needs suit your strengths, and we stay involved to make sure it works for both sides.

Ready to join Kapwa Support?