Your business thrives.

Because our virtual assistants are cared for.

Your business thrives.

Because our virtual assistants are cared for.

Get back the hours you lose to your inbox, your diary and your admin. Kapwa Support gives European SMBs and solopreneurs a dedicated virtual assistant who handles the day-to-day, works your hours, protects your data under GDPR, and stays long enough to learn your business properly.

Bureau quality, starting from €35/hour.

Get back the hours you lose to your inbox, your diary and your admin. Kapwa Support gives European SMBs and solopreneurs a dedicated virtual assistant who handles the day-to-day, works your hours, protects your data under GDPR, and stays long enough to learn your business properly.
Bureau quality, starting from €35/hour.

Hire a virtual assistant

Why delegation fails, and how we fixed it

Most delegation fails for one reason: turnover. Underpaid virtual assistants leave just as they become an asset, forcing you to recruit and train new virtual assistants over and over again.

Kapwa Support was built to break that cycle, starting with the name. Kapwa is a Filipino concept of shared identity, the belief that your wellbeing and mine are connected, and we run our business on it. Our VAs earn great benefits and belong to a real community that supports them. Not as a nice gesture, but as quality engineering: people who are valued stay for years, learn your business deeply, and deliver with the consistency that makes delegation finally pay off. When our VAs thrive, your business does too.

Learn more about us

What you can delegate

  • Inbox, calendar, admin and research handled accurately and on time, so you reclaim hours every week for clients and growth.

  • Consistent, on-brand content and community management, so your visibility grows while you run your business.

  • Friendly, professional support for your customers by phone, email and chat during European business hours, so enquiries get answered quickly without pulling you away from your work.

  • First-line helpdesk, user management and troubleshooting during European business hours, without the payroll of a local hire.

  • Are your needs not on hour list? Feel free to contact us to brainstorm the possibilities.

Learn more about our services

Built for Europe from day one

  • Close-up of smiling woman wearing a headset with microphone, line of similar women in background, all wearing headsets, in a call center or customer service environment.

    Your hours, not ours

    Every Kapwa Support VA works with significant overlap with your European working day. Collaboration feels like a colleague down the hall, not a message answered overnight.

  • A person using a laptop displaying analytics and graphs, with a pair of glasses, a smartphone, and a pen on a white table.

    GDPR as a core value

    Data transfers are covered by Standard Contractual Clauses, backed by technical and operational safeguards. Every VA completes GDPR training before touching client data.

  • Pink piggy bank with black eyes and snout on a white background.

    Honest pricing

    No recruitment fees, no long contracts, no surprises. Flexible hours starting from €35.

“Kapwa Support has freed up a significant amount of our time, letting us focus again on growing Watch Mates. The VA worked professionally and independently, handling tasks with real care and precision.”

— Founder Watch Mates

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Frequently Asked Questions

  • Support rates start from €35 per hour, all inclusive: matching, onboarding, GDPR-safe delivery and replacement cover if your VA is ever unavailable. See the full breakdown on our Pricing page.

  • One dedicated virtual assistant, matched to your business and your hours. That is what makes delegation actually work: someone who learns your tools and preferences instead of starting from zero every few weeks.

  • Yes. Every engagement runs on Standard Contractual Clauses, GDPR aligned data handling and mandatory privacy training for every VA before they touch your data. Compliance is built into how Kapwa Support operates, not bolted on afterwards.

  • General admin support, IT support, social media management and English customer support, matched to whichever tasks are eating your week. The Services page has the full breakdown of each role.

  • On a marketplace you handle the screening, negotiating and risk yourself, and underpaid freelancers tend to leave right when they become useful. Kapwa Support pays VAs a top of the market rate specifically so they stay, so you get consistency instead of starting over every few months.

  • No. Kapwa Support works with flexible hours and no long-term lock-in.

Ready to hire a VA?

Tell us what is eating your week. With one free introduction call we will show you what a Kapwa Support VA can mean for your business.