Hand your inbox, diary and admin to one dedicated virtual assistant. A real person who works your hours, uses smart tools so you do not have to, and keeps your data safe under GDPR.
Agency quality, starting from €35/hour.
A real assistant who learns your business, and stays.
A real assistant who learns your business, and stays.
Hand your inbox, diary and admin to one dedicated virtual assistant. A real person who works your hours, uses smart tools so you do not have to, and keeps your data safe under GDPR.
Agency quality, starting from €35/hour.
We take care of our assistants.
They take care of your business.
Most delegation fails for one of two reasons. Underpaid remote assistants leave just as they become an asset, so you recruit and train again and again. And AI tools promise a shortcut, but someone still has to brief them, check them and fix what they miss. Usually, that someone is you.
Kapwa Support was built to break that cycle, starting with the name. Kapwa is a Filipino concept of shared identity, the belief that your wellbeing and mine are connected, and we run our business on it. Our assistants earn top of the market pay and belong to a real community that supports them. Not as a nice gesture, but as quality engineering: people who are valued stay for years, learn your business deeply and deliver with the consistency that makes delegation finally pay off.
What you can delegate
Outsource the work that keeps your business running, so you can focus on the work that grows it. Every role is filled by one dedicated person who learns how you work.
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Inbox, calendar, admin and research handled accurately and on time, so you reclaim hours every week for clients and growth.
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Consistent, on-brand content and community management, so your visibility grows while you run your business.
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Friendly, professional support for your customers by phone, email and chat during European business hours, so enquiries get answered quickly without pulling you away from your work.
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First-line helpdesk, user management and troubleshooting during European business hours, without the payroll of a local hire.
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Shipment tracking, customer updates and proof of delivery processing handled every day, so exceptions reach you before your customers notice them.
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Is your need not on our list? Contact us and we will explore the possibilities with you.
Built for Europe from day one
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Your hours, not ours
Every Kapwa Support assistant works with significant overlap with your European working day. Collaboration feels like a colleague down the hall, not a message answered overnight.
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GDPR as a core value
Data transfers are covered by Standard Contractual Clauses, backed by technical and operational safeguards. Every VA completes GDPR training before touching client data.
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Honest pricing
No recruitment fees, no long contracts, no surprises. Flexible hours starting from €35/hour.
“Kapwa Support has freed up a significant amount of our time, letting us focus again on growing Watch Mates. The remote assistant worked professionally and independently, handling tasks with real care and precision.”
— Tom Spierings, co-owner Watch Mates
Frequently Asked Questions
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Support rates start from €35 per hour, all inclusive: matching, onboarding, GDPR-safe delivery and replacement cover if your assistant is ever unavailable. See the full breakdown on our Pricing page.
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One dedicated remote assistant, matched to your business and your hours. That is what makes delegation actually work: someone who learns your tools and preferences instead of starting from zero every few weeks.
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Yes. Every engagement runs on Standard Contractual Clauses, GDPR aligned data handling and mandatory privacy training for every assistant before they touch your data. Compliance is built into how Kapwa Support operates, not bolted on afterwards.
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General admin support, social media management, English customer support, IT support and logistical support, matched to whichever tasks are eating your week. Our services overview has the full breakdown of each role.
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On a marketplace you handle the screening, negotiating and risk yourself, and underpaid freelancers tend to leave right when they become useful. Kapwa Support pays remote assistants a top of the market rate specifically so they stay, so you get consistency instead of starting over every few months.
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No. Kapwa Support works with flexible hours and no long-term lock-in.
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AI tools are fast, but they still need someone to brief them, check their work and catch what they miss. Your Kapwa Support remote assistant is that someone: a real person who learns how you work, uses modern tools where they help, and takes responsibility for the result. You get the speed of AI without having to manage it.
Ready to hire a Remote Assistant?
Tell us what is eating your week. With one free introduction call we will show you what a Kapwa Support assistant can mean for your business.